1. How long does shipping take?

We aim to ship your order within 1 to 3 days after receiving it. Once shipped, delivery typically takes 10 to 15 days to reach you.

2. How can I track my order during shipping?

You’ll receive a tracking number as soon as your order is on its way. This will allow you to monitor your package’s journey in real-time until it arrives at your door.

3. What is your return policy?

We’re committed to sustainability, so instead of returning your item, simply contact us for a full refund. Let us know what’s wrong, include a photo if possible, and we’ll refund you in full. To minimize waste, we encourage you to recycle the product or donate it to a local charity.

4. Can I cancel my order?

You can cancel your order if it hasn’t arrived within the expected delivery timeframe. Just reach out to us, and we’ll assist you with the process.

5. What if I receive the wrong or defective item?

If you receive an incorrect or defective item, notify us immediately. We’ll issue a full refund, and you won’t need to return the item. Feel free to keep it, donate it, or recycle it.

6. Do you offer exchanges?

We don’t offer direct exchanges. However, if the product you received isn’t what you expected, contact us and we’ll ensure you get a replacement.